With the Provision of Training and Network Bandwidth Issues the Top Concerns for Deployment of Videoconferencing – We have the Solutions!

It is predicted that within a year, more than 70% of organisations will have some form of videoconferencing, however concerns over the provision of training and ensuring there are no bandwidth issues have both been raised as concerns which can hamper videoconferencing deployment.


At MultiSense Communications we pride ourselves on our range of Professional Services that we offer.  We employ dedicated trainers to attend site following installations, who will work with the users and administrators of systems to ensure that you will get the most out of your system.  Our dedicated technical team are also able to advise on network, bandwidth and firewall issues.


So no need for concerns – we have the solutions!

MultiSense Communications’ Telestroke solution featured in National Health Executive

Our 24/7 telestroke solution is featured in The National Health Executive publication this month – Telemedicine a good practice case study

A great day at The Long Term Conditions Conference 2012!

Thank you to everyone who came to visit our stand at the Long Term Conditions conference on 1st February.  Long Term Conditions Conference 2012It was very well attended, with lots of interest in our products and the demonstration of our telemedicine solutions.

To read more about Long Term Conditions and how telehealth can greatly benefit patients who suffer with these conditions, see The Department of Health’s Whole System Demonstrator (WSD) Programme headline findings document.

Lancashire & Cumbria Stroke Network’s Telestroke Solution from MultiSense Communications

We are really proud to have developed, in consultation with Lancashire & Cumbria Stroke Network the MultiSense Communications’ Telestroke Remote Consultation Solution. This has been implemented within Lancashire & Cumbria Stroke Network, who have produced a ‘Good Practice Telestroke Case Study’.  So many patients have already benefited from the Telestroke implementation and these numbers are increasing daily, here are the latest patient figures.

Polycom HDX from MultiSense Communications - vital for remote consultation of patients

An event not to miss if the care and treatment of patients with long term conditions is your area of interest

On the 1st February 2012 at the prestigious QEII Conference Centre, close to The Houses of Parliament in London, the Long – Term Conditions 2012 Conference gets underway.  Come and see us on Stand 3.

A “not to be missed” event if you are a senior health and social care professional wanting to gain a comprehensive insight into Government plans for Long Term Care Conditions.

Long Term Conditions Conference at QEII Conference Centre, London 1st February 2012

Long Term Conditions Conference at QEII Conference Centre, London 1st February 2012

With around 350 senior clinical and service managers attending this year’s event, it’s a great opportunity to mingle, share views and discuss with your peers, how care for patients with long term conditions is taking shape.

MultiSense Communications will be there supporting the conference and demonstrating our technologies that can really make a difference by further improving care and outcomes, reducing costs and helping to improve Consultant’s and Clinician’s productivity. Our high performance technology enables remote face to face consultations using specialist camera technologies.

For full details of the conference see – the conference website - we look forward to seeing you there!

Communicating with others, especially at work, is changing

We’ve recently read a two part report about the way videoconferencing has changed how people communicate with each other, especially at work. 


With over 16 years of experience in the supply and support of videoconferencing, we know that there are a great number of benefits that will be realised by people using videoconferencing.

It has been widely documented that in the UK we work much longer hours than some of our European counterparts – videoconferencing is a fantastic way of redressing the work-life balance that seems to be somewhat weighted in favour of work.  Imagine, if you will, you are required to attend a 2 hour meeting at one of your company’s other offices, which is 2 hours drive away.  Assuming you were to work an 8 hour day – 75% of your day will be taken up attending this meeting, when really it should only have been 25%, had you used videoconferencing.  Also then take into account the savings of other costs – travel including fuel, wear and tear on the car, road tolls and subsistence and the reduction in carbon emissions by not travelling.
traffic jams can be avoided when you use videoconferencing

Traffic jams can be avoided when you use videoconferencing

We are not by any means suggesting that you never travel again, far from it, but by replacing, for example, even one in every three meetings with videoconferencing the time and cost savings that will be made are enormous.  If you would like to read more, here are the two parts [part 1] [part 2] of the report mentioned above, why not give us a call and we can show you just how much your organisation could save by investing in this technology.

MultiSense Communications’ videoconferencing test numbers have changed

As our customer know, we have both IP and ISDN test sites that you are able to dial in to.  The IP addresses and domain names for these systems have recently changed (although the ISDN numbers remain the same.)  Please see below for the new details.   

MultiSense Communications Board Room –

IP address –

Domain name – Boardroom.multisense.co.uk

ISDN number – 01494 520198


MultiSense Communications Meeting Room

IP address –

Domain name – Meetingroom.multisense.co.uk

ISDN number – 01494 520929

These are now available for testing purposes. They are usually switched on between 8.00am and 6.00pm Monday – Friday. If you wish to test to these systems outside of these hours please let us know and we will leave our systems switched on for you.

If you require any assistance with updating these details in your videoconferencing address book, or indeed any other assistance, please do not hesitate to contact us on either info@multisense.co.uk or by telephone on +44(0)1494461949.

Telehealth can really benefit NHS patients, but only if the changes are allowed to be implemented

We read a really interesting article from Paul Corrigan, giving his theories on why changes within the NHS, specifically the introduction of telemedicine are often thwarted simply because individuals do not want change.  He even goes so far as to say that he feels that there is a “conspiracy within the NHS against the implementation of step change”.  Paul Corrigan also points out some of the massive benefits that can be achieved through the implementation of telehealth. 

As a company, MultiSense Communications, with our dedicated Healthcare Division have worked hard to build the good relationships that we enjoy with our NHS customers, enabling fears of change to be allayed as these relationships are, amongst other things built on trust.  Why not have a look for yourself at some of the Healthcare work that we undertake.


BBC Radio 4 Telemedicine Interview

Here’s a recording from an interview on BBC Radio 4 with Delyth Lewis, who is Telemedicine Manager, Rural Health Telemedicine, South Wales Cancer Network, Hywel Dda Local Health Board, talking about the telemedicine equipment supplied by MultiSense Communications.