Telepresence Myth-busting!

Posted on July 25, 2012 by gill

Whilst many organisations have intergrated telepresence into their everyday working practises, for some there still remains a few myths that are serving as a barrier to the adoption of telepresence.

In this document, Polycom have taken five of the most common misconceptions about telepresence and have shown the facts.

- “Telepresence uses too much Bandwidth”

- “Telepresence is only for Executives”

- “Telepresence is too Expensive”

- “Telepresence Systems from Different Vendors don’t Connect”

- “Telepresence Calls can only be made Within my Organisation”

Polycom’s Telepresence Myth-Busting Document

With the Provision of Training and Network Bandwidth Issues the Top Concerns for Deployment of Videoconferencing – We have the Solutions!

Posted on April 12, 2012 by gill

It is predicted that within a year, more than 70% of organisations will have some form of videoconferencing, however concerns over the provision of training and ensuring there are no bandwidth issues have both been raised as concerns which can hamper videoconferencing deployment.

At MultiSense Communications we pride ourselves on our range of Professional Services that we offer. We employ dedicated trainers to attend site following installations, who will work with the users and administrators of systems to ensure that you will get the most out of your system. Our dedicated technical team are also able to advise on network, bandwidth and firewall issues.

So no need for concerns – we have the solutions!

Polycom Virtual Solution Centre now online

Posted on February 28, 2012 by gill

Polycom have launched their fantastic online tool – the Virtual Solution Centre which gives you access to a wide range of product information – data sheets, case studies and videos. Well worth a look at – Virtual Solution Centre

Communicating with others, especially at work, is changing

Posted on January 3, 2012 by gill

We’ve recently read a two part report about the way videoconferencing has changed how people communicate with each other, especially at work.

With over 16 years of experience in the supply and support of videoconferencing, we know that there are a great number of benefits that will be realised by people using videoconferencing.

It has been widely documented that in the UK we work much longer hours than some of our European counterparts – videoconferencing is a fantastic way of redressing the work-life balance that seems to be somewhat weighted in favour of work. Imagine, if you will, you are required to attend a 2 hour meeting at one of your company’s other offices, which is 2 hours drive away. Assuming you were to work an 8 hour day – 75% of your day will be taken up attending this meeting, when really it should only have been 25%, had you used videoconferencing. Also then take into account the savings of other costs – travel including fuel, wear and tear on the car, road tolls and subsistence and the reduction in carbon emissions by not travelling.

Traffic jams can be avoided when you use videoconferencing

We are not by any means suggesting that you never travel again, far from it, but by replacing, for example, even one in every three meetings with videoconferencing the time and cost savings that will be made are enormous. If you would like to read more, here are the two parts [part 1] [part 2] of the report mentioned above, why not give us a call and we can show you just how much your organisation could save by investing in this technology.

Merry Christmas!

Posted on December 25, 2011 by gill

To all of our customers, partners and suppliers

We have again this year decided to make a donation to the very worthy charity Help for Heroes, instead of posting Christmas cards.

MultiSense Communications’ videoconferencing test numbers have changed

Posted on December 22, 2011 by gill

As our customer know, we have both IP and ISDN test sites that you are able to dial in to. The IP addresses and domain names for these systems have recently changed (although the ISDN numbers remain the same.) Please see below for the new details.

MultiSense Communications Board Room –

IP address – 217.35.45.113

Domain name – Boardroom.multisense.co.uk

ISDN number – 01494 520198

MultiSense Communications Meeting Room

IP address – 217.35.45.114

Domain name – Meetingroom.multisense.co.uk

ISDN number – 01494 520929

These are now available for testing purposes. They are usually switched on between 8.00am and 6.00pm Monday – Friday. If you wish to test to these systems outside of these hours please let us know and we will leave our systems switched on for you.

If you require any assistance with updating these details in your videoconferencing address book, or indeed any other assistance, please do not hesitate to contact us on either info@multisense.co.uk or by telephone on +44(0)1494461949.

The Polycom RealPresence platform now includes support for Telepresence Interoperability Protocol (TIP)

Posted on November 22, 2011 by gill

This newly released Polycom software update for the RealPresence platform enables Polycom and other standards-based video collaboration solutions to connect to Cisco TelePresence Systems, providing greater interoperability and investment protection for customers.

Read the full story here

and click below to watch a short video clip -

Polycom launches first integrated whiteboard solution for video collaboration

Posted on November 3, 2011 by gill

Polycom have released the first integrated whiteboard solution for video collaboration – The Polycom UC Board.

The Polycom UC Board quickly and easily transforms LCD monitors and display surfaces into Virtual Whiteboards, making sharing Content via Video as easy as picking up a pen. It makes real time content annotation an integral part of your video collaboration, enabling every participant to be involved.

MultiSense Communications

The Specialist Telepresence and Medical Conferencing Company

Category Archives: SMBs